Refund policy

Last updated 16 October 2026

If Paperclip’s unlock isn’t right for you, you can have your money back.

14-day refunds, no questions asked

You can request a full refund of the US$2.99 unlock within 14 days of purchase, for any reason.

How to ask

Because Paddle is our Merchant of Record, refunds are issued by Paddle. You can request one by replying to your Paddle receipt email, through paddle.net, or by emailing us and we’ll arrange it for you. Refunds go back to your original payment method, usually within 5 to 10 working days.

After 14 days

If something went wrong later, such as the unlock not working or a feature you paid for being removed, email us and we’ll make it right, including a refund where appropriate.

What happens to the unlock

After a refund, the unlocked features may stop working. The free daily puzzle and your saved progress are not affected.

Contact

Paperclip is a business operated by Pranav Bhaven Savla, an individual based in India. Email [email protected] and you’ll get a reply within two working days.